Frequently Asked Questions

I have not gotten my Track and Trace code.
Unfortunately, it appears that your tracking information has not been delivered yet. Please first check your spam, junk, or promotions folder, as the tracking email may have been filtered there. Normally, once your order has been confirmed, the track-and-trace information is sent to the same email address that was used for your order confirmation. Please allow up to three days for the tracking information to arrive. If you have still not received your track-and-trace details after three days, please contact our customer support team at support@garbe.sennetjeeh.me. Our support team will be happy to assist you and provide further information regarding the status of your order. DHL does our world-wide dellivery.
When and how can i return my products?
We are sorry to hear that you would like to return one or more of our products. To start your return, simply log in to your profile and select the product(s) you wish to return. You will then have the opportunity to provide a reason for the return. Once your return request has been submitted, our team will carefully inspect each product to determine whether it has been used and whether it meets our return requirements. After the inspection has been completed, you will receive an email with an update regarding your return. If your return is approved, your refund will be processed and credited to your original payment method within 5 business days.
What are our return standards?
We want to make sure every return is handled fairly. To be eligible for a refund, returned products should meet the following standards: The product must be unused and in its original condition. The product should be returned in its original packaging, where applicable. The product must not show signs of wear, damage, washing, or alteration. All original labels, accessories, and included parts should be returned. The return must be submitted within our return period. Once we receive your return, our team will inspect the product. If it meets our return standards, your refund will be processed to your original payment method within 5 business days like stated in “When and how can i return my products”. If a product does not meet these standards, we will contact you by email with an update about your return.

Review

I recently purchased Garbage Tape because I expected it to be a strong and reliable product. Unfortunately, I am quite disappointed with my purchase. The tape did not stick as well as I expected and came loose after a short period of time. Because of this, I had to use additional tape to fix the problem. I also expected better quality considering the price of the product. The ordering process itself was simple, but the quality of the tape did not meet my expectations. I hope the company will take this feedback seriously and improve the product in the future.

I recently ordered Garbage Tape and was generally satisfied with the service. The ordering process was easy to understand, and my package arrived safely. The tape is useful for several everyday situations and was easy to apply. I also found the website clear and easy to navigate. However, I think the product could be improved by making the tape slightly stronger and more durable. Overall, I had a positive experience with the company and would consider purchasing Garbage Tape again. The customer service information on the website was also helpful and made it easy to find information about returns and delivery.

Responds form our team:

Dear customer,

Thank you for sharing your experience with Garbage Tape. We are sorry to hear that the product did not meet your expectations and that the tape did not stick properly. We understand that this can be frustrating, especially when you expected a strong and reliable product.

We would like to help resolve this problem. Please contact our customer support team with your order details so that we can look into your situation and discuss a suitable solution with you. Depending on the circumstances, we can provide further assistance regarding your product or return.

We appreciate your feedback because it helps us improve our products and services. We sincerely apologize for the inconvenience and hope we can provide you with a better experience in the future.

Kind regards,
Garbage Tape Customer Service